| 1. Define Vision & Objectives |
Clarify why you are implementing Odoo, what problems you are solving, which business processes to cover. |
• Stakeholder interviews (finance, operations, sales, HR etc.)
• Define measurable business goals (reduce order processing time by 30%, reduce inventory variances, etc.)
• Identify constraints (budget, time, skill, existing system integrations)
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| 2. Current Process Assessment & Gap Analysis |
Understand how you currently work, what works well, what doesn’t; map current vs desired workflows. |
• Document current workflows in sales, purchasing, inventory, accounting etc.
• Identify pain points, bottlenecks, manual steps
• Determine what Odoo standard features can cover, and where customisations will be required
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| 3. Select Modules & Architecture |
Choose which Odoo modules you’ll use, decide on deployment style (cloud/on-premise), integrations needed. |
• Pick modules like Sales, Inventory, Accounting, HR, Manufacturing etc.
• Decide whether to use community vs enterprise edition
• Plan integrations: other systems, payment gateways, eCommerce platforms, shipping, etc.
• Infrastructure plan: server sizing, backup, data storage etc.
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| 4. Plan Project & Assemble Team |
Prepare the project plan, timelines; appoint internal champions; choose implementation partner. |
• Create a project roadmap with milestones (design, development, testing, training, go-live)
• Define roles: project manager, business analyst, Odoo developer(s), QA, trainers, super-users
• If engaging third-party implementer, ensure they have Odoo experience and domain knowledge
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| 5. Design & Configuration |
Configure Odoo standard modules, design workflows, define data models, and user roles. |
• Set up company configuration: chart of accounts, tax rules, currencies, user access rights
• Map out workflows (e.g. quote → order → delivery → invoice)
• Configure parameters: inventory costing methods, payment terms, reporting needs etc.
• Mockups for any custom UI or reports needed
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| 6. Customization & Development (if needed) |
Build what’s necessary but avoid over-customising; favour using standard Odoo features, or leveraging apps from Odoo apps store. |
• Develop custom modules only when no standard app satisfies need
• Maintain clean coding standards, documentation
• Ensure customizations do not break on upgrades
• Testing during development (unit, integration)
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| 7. Data Migration & Import |
Move existing data into Odoo accurately and cleanly. |
• Identify what data needs migrating: customers, suppliers, products, opening balances, historical transactions
• Clean and standardize data: remove duplicates, correct formatting, ensure consistency
• Plan migration in phases (e.g. master data first, then transactional)
• Test migration on sample data, verify correctness
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| 8. Testing & Validation |
Before going live, test every part: workflows, integrations, user permissions, reports. |
• Create test cases covering typical and edge-case scenarios
• Involve actual users (super-users) in testing
• Load testing if many transactions or large user base
• Fix bugs, refine workflows based on feedback
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| 9. Training & Change Management |
Ensure people know how to use Odoo and buy into the change. |
• Train administrators, super-users, end users
• Prepare training materials, user guides, cheat sheets
• Communicate benefits, changes, what users can expect
• Set up support channels (internal & from partner) for post-go-live issues
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| 10. Go-Live & Deployment |
Switch from old system to Odoo; monitor closely during initial days/weeks. |
• Pilot go-live (if feasible), e.g. a subset of operations
• Final data migration
• Decommission old systems or co-existence plan
• Closely monitor key metrics (transactions, errors, user issues)
• Set up escalation paths for issues
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| 11. Post Go-Live Support & Maintenance |
Maintain, tweak, improve continuously. |
• Provide on-going support: fix bugs, performance issues, user queries
• Collect user feedback for improvements
• Monitor system usage and adoption rates
• Plan periodic reviews, updates, and upgrades
• Backup and security maintenance, system monitoring
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| 12. Continuous Improvement & Scale |
Use data insights to refine, add modules, or expand usage. |
• Use Odoo’s dashboards and analytics to monitor business KPIs
• Automate more over time (workflows, alerts etc.)
• Scale to new business units, geographies as needed
• Keep up with new Odoo features and upgrades to leverage improvements
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